No contract will subsist between you and John Palmer Music for a sale to you of any product or service unless and until John Palmer Music accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time John Palmer Music sends the e-mail to you (whether or not you receive that e-mail). The receipt by you of an order confirmation does not constitute John Palmer Music acceptance of an order. Prior to John Palmer Music acceptance of an order, verification of information may be required. John Palmer Music reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation for any reason. John Palmer Music reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification.


The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

Changes to Terms & Conditions

John Palmer Music reserves the right to change the terms, conditions, and notices under which John Palmer Music services are offered. You are responsible for regularly reviewing these terms and conditions and for additional terms posted on these John Palmer website. These terms and conditions are intended to be serviceable. If for any reason, any term or condition is held unenforceable or invalid, the remaining shall be enforceable in full.

Prices and Products

The prices listed on the website for products will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the website is wrong. In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, John Palmer Music shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, John Palmer Music shall promptly issue a credit to your credit card account in the amount of the incorrect price charged.

John Palmer Music reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the website without incurring any obligation to you. Products displayed on this site are available while supplies last. Descriptions of, or references to, products or services on the website do not imply endorsement of that product or service, or constitute a warranty, by John Palmer Music.

All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products. We have done our best to display as accurately as possible the colours of the products shown on the website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.


Customer Satisfaction

It is important to us that the customer is always happy with both our goods and our service. We respond to any complaints as soon as possible.